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Terms of Service for Lewis Legacy

Effective Date: June 26, 2026

Welcome to https://lewis-legacy.com (the “Website”), owned and operated by Lewis Legacy (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our Website and services.

By accessing or using our Website or services, you agree to these Terms. If you do not agree with these Terms, please do not use our Website or services.


1. Services

Lewis Legacy provides commercial and residential HVAC, refrigeration, heating, cooling, ventilation, maintenance, repair, replacement, installation, and related services throughout Indiana and surrounding service areas.

Services, pricing, equipment, timelines, warranties, and project details may be provided separately through estimates, invoices, work orders, maintenance agreements, or other written documentation.


2. Eligibility

By using this Website, you represent that you are at least eighteen (18) years of age or are using the Website under the supervision of a parent or legal guardian.


3. Website Use

You agree to use this Website only for lawful purposes.

You agree that you will not:

  • Attempt to gain unauthorized access to our systems

  • Interfere with the operation or security of the Website

  • Upload malicious software or code

  • Misrepresent your identity

  • Use the Website for fraudulent or unlawful activities

Lewis Legacy reserves the right to suspend or terminate access for violations of these Terms.


4. Estimates and Pricing

All estimates are based upon the information available at the time they are prepared.

Actual pricing may change due to:

  • Changes in project scope

  • Equipment availability

  • Customer-requested modifications

  • Hidden conditions

  • Code requirements

  • Material price increases

  • Labor requirements

Unless otherwise stated, estimates remain valid for thirty (30) days.


5. Payments

Payment terms are provided on your estimate, invoice, or service agreement.

Lewis Legacy reserves the right to require deposits for equipment purchases, commercial projects, or larger installations.

Late payments may be subject to applicable fees permitted by law.

Returned checks, failed ACH payments, chargebacks, or other failed payment methods may result in additional fees.


6. Scheduling

Appointment times are estimates only.

Service times may change due to:

  • Emergency service calls

  • Weather

  • Traffic

  • Equipment availability

  • Labor availability

  • Parts delays

  • Other operational circumstances beyond our control

Lewis Legacy will make reasonable efforts to notify customers of significant scheduling changes.


7. Customer Responsibilities

Customers agree to:

  • Provide accurate contact information

  • Provide safe access to the property

  • Ensure utilities required for service are available

  • Disclose known hazards affecting service

  • Secure pets when technicians are on-site

Lewis Legacy reserves the right to postpone or refuse service if working conditions are unsafe.


8. Warranties

Workmanship

Lewis Legacy strives to perform all work professionally and in accordance with accepted industry standards.

Manufacturer Warranties

Equipment installed by Lewis Legacy may be covered by manufacturer warranties.

Warranty terms vary by manufacturer.

Warranty Exclusions

Warranties do not cover:

  • Abuse or misuse

  • Unauthorized repairs

  • Customer modifications

  • Lack of maintenance

  • Normal wear and tear

  • Acts of nature

  • Utility failures or power surges

  • Pre-existing conditions


9. Limitation of Liability

To the fullest extent permitted by law, Lewis Legacy shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from the use of our Website or services.

This includes, but is not limited to:

  • Business interruption

  • Lost profits

  • Equipment downtime

  • Food spoilage

  • Property damage outside the scope of work performed

Lewis Legacy’s maximum liability shall not exceed the amount paid by the customer for the specific services giving rise to the claim.


10. Licensing and Compliance

Lewis Legacy complies with applicable federal, state, and local laws governing HVAC and refrigeration services.

Where applicable, technicians maintain required certifications, including EPA Section 608 certification for refrigerant handling.


11. Intellectual Property

All Website content, including but not limited to:

  • Logos

  • Graphics

  • Text

  • Images

  • Videos

  • Documents

  • Branding

  • Website design

is the property of Lewis Legacy unless otherwise stated.

No content may be copied, reproduced, distributed, or reused without written permission.


12. Third-Party Links

Our Website may contain links to third-party websites.

Lewis Legacy is not responsible for the content, policies, or practices of third-party websites.


13. Privacy

Your use of this Website is also governed by our Privacy Policy.

Please review our Privacy Policy for information regarding how we collect, use, and protect your information.


14. SMS/Text Messaging Terms

If you voluntarily provide your mobile phone number and select the SMS consent checkbox on our Website, you consent to receive SMS text messages from Lewis Legacy related to your service request or existing customer relationship.

Service-related text messages may include:

  • Appointment scheduling

  • Appointment reminders

  • Technician arrival notifications

  • Estimate follow-ups

  • Service updates

  • Customer support communications

Lewis Legacy does not use this SMS program to send promotional or marketing text messages.

Providing consent to receive text messages is voluntary and is not a condition of purchasing any goods or services.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at:

Phone: (260) 286-9926

Email: info@lewis-legacy.com

Wireless carriers are not liable for delayed or undelivered messages.


15. Force Majeure

Lewis Legacy shall not be liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to:

  • Severe weather

  • Natural disasters

  • Utility outages

  • Supply chain disruptions

  • Labor shortages

  • Government actions

  • Public emergencies

  • Other unforeseen events


16. Termination

Lewis Legacy reserves the right to refuse or terminate services for reasons including:

  • Nonpayment

  • Fraudulent activity

  • Unsafe working conditions

  • Abuse or harassment of employees

  • Violation of these Terms


17. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Indiana.

Any legal action relating to these Terms shall be brought in a court of competent jurisdiction located within the State of Indiana.


18. Changes to These Terms

Lewis Legacy may modify these Terms at any time.

Updated Terms will be posted on this page with a revised Effective Date.

Continued use of the Website or our services constitutes acceptance of any revisions.


19. Contact Information

Lewis Legacy

118 W Washington St

Churubusco, IN 46723

United States

Phone: (260) 286-9926

Email: info@lewis-legacy.com

Website: https://lewis-legacy.com

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