Privacy Policy for Lewis Legacy
Last Updated: June 26, 2026
Lewis Legacy (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://lewis-legacy.com, submit a service request, communicate with us, or use our services.
By accessing our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide, including:
Full name
Phone number
Email address
Mailing or service address
HVAC or refrigeration service information
Business information (when applicable)
Any additional information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type
Device information
Pages viewed
Date and time of your visit
Referring website
Website interaction data
Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to operate our business and provide our services, including:
Responding to inquiries
Scheduling appointments
Providing estimates
Confirming appointments
Sending technician arrival notifications
Providing service updates
Communicating regarding existing service requests
Providing customer support
Improving our website and customer experience
Monitoring website performance and analytics
Maintaining business records as required by law
We process your information only for legitimate business purposes or with your consent where required by law.
3. SMS Communications
If you choose to receive SMS communications by selecting the SMS consent checkbox on our website, Lewis Legacy may send text messages related to your service request or existing customer relationship.
These messages may include:
Appointment scheduling
Appointment reminders
Technician arrival notifications
Estimate follow-ups
Service updates
Customer support communications
Message frequency varies.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.
For assistance, reply HELP or contact us using the information below.
Providing SMS consent is voluntary and is not a condition of purchasing goods or services.
4. Information Sharing
We value your privacy.
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers that assist us in operating our business, including providers of:
Website hosting
Customer relationship management (CRM)
Appointment scheduling
Website analytics
Communication services
These providers are contractually obligated to safeguard your information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not purchase, rent, or use third-party marketing lists.
5. Cookies and Analytics
Our website uses cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Measure website performance
Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not function properly.
6. Third-Party Services
We may use trusted third-party services to operate portions of our website and business, including services such as:
Google Analytics
Google Ads
Google Tag Manager
Google Search Console
GoHighLevel (HighLevel CRM)
Brightbox Digital CRM
Website hosting providers
These providers process information in accordance with their own privacy policies.
7. Data Retention
We retain personal information only as long as necessary to:
Provide requested services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request deletion of your personal information by contacting us.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information, including:
Secure website encryption (SSL)
Restricted access to customer information
Secure software platforms
Regular software updates
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
9. Children’s Privacy
Our website and services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18.
10. Your Privacy Rights
Depending on applicable laws where you reside, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for communications
Request additional information regarding our data practices
To exercise any of these rights, contact us using the information below.
11. Data Breach Notification
If we become aware of a security incident involving your personal information, we will provide notice in accordance with applicable federal and state laws.
12. Changes to This Privacy Policy
Lewis Legacy may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of our website after changes constitutes acceptance of the updated Privacy Policy.
13. Contact Information
Lewis Legacy
118 W Washington St
Churubusco, IN 46723
United States
Phone: (260) 286-9926
Email: info@lewis-legacy.com
Website: https://lewis-legacy.com